1. Personal information we collect
DEEP-AI may collect the following information when you submit website inquiries, demo requests, technology collaboration requests, investment inquiries, or job applications.
- Required: name, company name, email, phone number, inquiry details
- Optional: department, job title, products or services of interest, information included in attachments
- Automatically collected: IP address, browser information, visit date and time, service usage records
2. Purpose of use
Collected personal information is used to respond to product and service inquiries, handle demo and consultation requests, provide customer support, respond to recruitment inquiries, and conduct statistical analysis for service improvement.
3. Retention and use period
Personal information is destroyed without delay once the purpose of collection and use has been achieved. However, where retention is required by applicable laws, it may be kept for the period prescribed by those laws.
- General inquiry records: 3 years after inquiry handling is completed
- Contract and transaction records: period prescribed by applicable laws
- Recruitment information: within 1 year after the recruitment process ends, or for the period agreed by the applicant
4. Provision to third parties
DEEP-AI does not provide personal information to external parties without the data subject's consent, except where required by law or upon lawful request.
5. Delegation of processing
In the course of operating our services, we may delegate certain tasks such as email, hosting, and customer inquiry management to external service providers. When delegation occurs, we manage and supervise the necessary measures to ensure personal information is handled securely.
6. Rights of data subjects and how to exercise them
Data subjects may request access, correction, deletion, or suspension of processing of their personal information at any time. Requests may be submitted via email or our inquiry channels, and DEEP-AI will handle them in accordance with applicable laws.
7. Security measures
DEEP-AI implements necessary safeguards for secure processing of personal information, including access control, security software, protection of data in transit, and internal management procedures.
8. Privacy contact
For inquiries, rights requests, or remedies related to personal information processing, please contact us using the details below.
9. Policy changes
This privacy policy may be updated due to changes in laws or services, and any changes will be announced on our website.